Contact Us

At Brelvona, we value clear communication and helpful customer support.

If you have questions about our products, orders, shipping, returns, refunds, or other customer service matters, please contact us using the information below.

Business Information

BRAND: Brelvona

LEGAL COMPANY NAME: Liuyang Huilou Trading Co., Ltd.

OWNER / REPRESENTATIVE: Hu Song

CUSTOMER SUPPORT EMAIL: [email protected]

SUPPORT HOURS: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

Customer Support Phone: +852 6535 1247

WEBSITE: https://brelvona.com/

BUSINESS ADDRESS: No. 44, Zhangshu Group, Shuangjiang Village, Gaoping Town, Liuyang City, Changsha City, Hunan Province, China

Order Inquiries

For assistance with an existing order, please provide the following information:

• Your order number.

• The email address used during checkout.

• A brief description of your question or concern.

• Relevant photographs, where applicable.

Providing these details will help our customer support team review your inquiry and assist you more efficiently.

Returns and Refunds

If you have questions about returns, refunds, exchanges, or damaged or incorrect products, please contact our customer support team at [email protected].

Please contact us before sending any products back. Our team will review your request and provide the appropriate instructions.

Customer Assistance

Our customer support team handles inquiries related to product information, order status, delivery, and after-sales service during our regular support hours.

You may contact us by email at any time. Inquiries are handled during our stated business hours.

We appreciate your interest in Brelvona and aim to provide clear information and appropriate assistance whenever you need support.